Company history & Intent
HELM d.o.o. was established in July 1995. The intention of its founders and owners was to assemble a team of experts who would work on systems for measuring the energy for both private consumers and industry.
The formation of the company corresponded with the beginning of a larger influence of electronic meters for electricity consumption in households, which until then had been mostly fitted with traditional electromechanical meters known as Ferraris meters.
Even then it was clear that the increase in prices of electric energy and the introduction of complex tariff system, and due to increasingly stringent quality requirements of electricity with the need to capture the elements of quality of energy supplied, the only solution would be an electronic meter. It was also clear that in the end due to lower raw material embedded in it, electronic counter with all of these functions will be cheaper than the classic Ferraris, which could register the cumulative consumption in maximum two different drum counters.
During many years (1995 to 2005) of cooperation with RIZ Transmitters Inc. Company, HELM managed to develop a full range of single and three phase meters, and a variety of modems for meter reading. The meters designed by HELM are still being produced at RIZ Transmitters facilities.
Company HELM d.o.o. has a certificate for the Management System in accordance with ISO 9001: 2015, supervised by TÜV Croatia, TÜV NORD GROUP.
TÜV today is quite a synonym for quality. The tradition of over 140 years, a reference list with a large number of prominent companies from around the world, and calling for TÜV certificates and test reports to prove the quality of their products and services are the best proof of it.
Companies that own this certificate are recognized as companies that have the quality of products and services first. The TUV sign is a ticket to the world market.
Quality Policy and Objectives
Our business success is based on achieving customer satisfaction by delivering quality products and services by offering modern and innovative technical solutions with a continuous decrease in costs. Our products, services and support are the same quality and reliability of “big companies”, while maintaining some flexibility that allows us to customize the product to the user requirements.
We have developed our own quality system based on standards ISO 9001: 2015, ensuring constant raise in quality, professional and impartial performance of tasks, with the systematic fulfillment of all the requirements of legislation and contract documents, as well as customer requirements and protection of their interests
Our employees possess high expertise and long experience in this business. All employees, including the director as the person most responsible, are required to maintain a unique approach to quality, from the first contact with the customer until delivery.
Due to constant changes in the world, special attention is paid to continuous education of all employees, adapting business processes and improving knowledge transfer between employees of the company. We continuously acquire and develop new products, services and technologies.
We have identified clear responsibilities for each employee and the knowledge necessary for the fulfillment of those responsibilities.
Continued investment in production, measuring and test equipment achieve the required quality of work and ensure competitiveness in the market.
Selecting and constant supervision of suppliers and subcontractors provide the necessary quality of raw materials for the realization of high-quality products and services. We create and maintain good business relationships and long-term cooperation with suppliers.
Since 2011 the company has embarked on developing a new range of products and services intended for energy companies in metering value chain such as: